James H. Thomason Library

Services

Information for:

Remote Connection to Library Subscription Databases:

Electronic resources at Presbyterian College are available from both on and off-campus locations to PC students, faculty, and staff.

When you attempt to access a database or electronic resource through the Library website, you should receive a prompt for a login using your BannerWeb username and password (this should be the  same login that you use for printing  via the campus network printers).

This information will authenticate you as a licensed Presbyterian College user and allow remote access all PC subscription databases and eBooks until you close the browser [Safari, Firefox, IE] you are using.

Troubleshooting Tips:

If you have difficulty connecting remotely:

  • Try accessing the database from a different link on the web site. You must access the databases through the Library web site, however.
  • Shut down your browser (i.e. Internet Explorer, Mozilla Firefox, Safari, etc.) and try again or use a different browser.
  • Sometimes files in your cache will prevent you from loading new pages.
    Try clearing the cache on your computer:

    Internet Explorer
    v8.0


    -Click on Tools
    -Select Internet Options
    -Select General tab
    -In the Browsing History section, click on the Delete button
    -Then select all items listed and hit Delete
    -Finally, click OK

    Mozilla Firefox
    v3.6.8


    -Click on the Tools
    -Select Clear Recent History
    -Select Everything for the Time Range to Clear and then under Details select all items in the list
    -Finally, click the Clear Now button

    Safari
    v5.0


    -Click on Edit
    -Select Empty Cache
    -Click on Empty

    -Then click History
    -Select Clear History

  • Try again later - the subscription service may have a temporary problem.
  • Make sure you are logging in with your PC e-mail account user name (i.e. asrush) and password.
  • Some of our databases require pop-up windows to function properly. If you have a problem after connecting, try enabling pop-up windows on your computer:

    Internet Explorer
    v8.0


    -Click on Tools
    -Click Pop-up Blocker
    -Select Turn Off Pop-up Blocker

    Mozilla Firefox
    v3.6.8

    -Click on Tools
    -Select Options
    -Select Content Tab
    -Uncheck Block Popup Windows

    Safari
    v5.0


    -Click on Edit
    -Uncheck Block Pop-Up Windows

Any trouble accessing these resources should be reported to Abigail Fuller, Electronic Services Librarian at extension -7026 or by e-mail at asrush@presby.edu. She will get back to you within 24 hours.

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